At The Sacred Home, each item is thoughtfully selected and packaged with care. Because of the personal and energetic nature of our offerings, we maintain the following policy:
 

Returns

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We do not offer refunds on any goods sold. All sales are final.

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Exchanges (Clothing & Shoes Only)

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Exchanges are available only on clothing and shoes and must meet the following criteria:

• Item must be unused, unworn, and in its original condition

• Tags and original packaging must still be attached

• Exchange request must be submitted within 30 days of the purchase date

• Return shipping is paid by the customer

• Replacement shipping is provided by us at no additional cost

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To request an exchange, please email us with your order number and the reason for the exchange.

 

Damaged Items

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If an item arrives broken or damaged, you have 5 days from the date of delivery to report the issue.

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Please email us with the following:

• Your order number

• Photos of the damaged item(s) and the packaging it arrived in

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If the return is approved, we will issue a prepaid return label via email for you to print. You’ll need to safely package the item in a box (similar to how it was received) and drop it off with the carrier listed on your label.

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If the return package is not mailed back within 30 days, your replacement becomes void and no refunds will be issued.

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